Welcome to The Luxe Linen. By accessing or making a purchase from our website (theluxelinen.ie), you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.
1. General Information
This website is operated by The Luxe Linen. Throughout the site, the terms we refer to The Luxe Linen.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions, including additional policies referenced herein.
2. Products and Descriptions
We make every effort to display product colors, dimensions, and details as accurately as possible. However, due to variations in device screens and lighting conditions, actual colors may differ slightly.
All products are subject to availability, and we reserve the right to discontinue or modify items at any time without notice.
3. Pricing and Payment
All prices are displayed in EUR (€) and include VAT unless stated otherwise.
We reserve the right to change prices, apply discounts, or withdraw offers without prior notice.
Accepted payment methods include Visa, MasterCard,
Full payment is required at checkout before order processing.
4. Shipping and Delivery
We offer nationwide delivery across Ireland.
Orders are typically dispatched within 1–3 working days, with delivery times ranging between 3–5 working days depending on location.
Shipping fees (if applicable) will be displayed at checkout.
Enjoy free shipping on your first order as part of our special offer.
5. Returns and Refunds
If you are not satisfied with your purchase, you may return unopened and unused items within 14 days of delivery for a refund or exchange.
To initiate a return, please email support@theluxelinen.ie with your order number and reason for return.
Conditions:
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Items must be in their original packaging and unused condition.
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We reserve the right to refuse returns that do not meet these requirements.
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Refunds are processed within 7–10 business days of receiving and inspecting the returned item.
6. Order Cancellations
Orders may only be cancelled before dispatch. Once an order has been shipped, our standard return policy applies.
7. User Data Security and Privacy
We take your data privacy and security very seriously.
When you place an order or create an account on our website, we collect only the necessary personal information required to process your purchase and deliver your items efficiently.
Data Protection Measures:
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All transactions are processed through secure SSL (Secure Socket Layer) encryption.
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We do not store or have access to your full payment card details; these are processed securely by our trusted third-party payment providers.
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Your data is never sold, rented, or shared with unauthorized parties.
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Access to customer data is limited to authorized staff members who require it to fulfil orders or provide support.
Cookies and Tracking:
We use cookies to enhance your browsing experience and improve site performance. You may choose to disable cookies in your browser, but this may affect certain site functionalities.
For detailed information about how we handle personal data, please review our [Privacy Policy].
8. Intellectual Property
All images, text, graphics, product designs, and content on this site are the property of The Luxe Linen and protected under copyright law.
Reproduction or distribution of any material from our site without written permission is strictly prohibited.
9. Limitation of Liability
The Luxe Linen shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
Our total liability for any claim shall not exceed the amount paid for the product in question.
10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes take effect immediately upon posting on this page. We encourage customers to review this page periodically.
11. Contact Us
If you have any questions about these Terms and Conditions or data security practices, please contact us:
📧 support@theluxelinen.ie
🌐 theluxelinen.ie
